.com Forum · Beginner Forum

Where is the "manage family account" button? And do I have to access it only through my admin kennel? My admin kennel acts like a standard without any reference to a family account. But this account, a branch, does act like it's on a family account, minus the ability to manage kennels or add kennels.

I used Manage Family Accounts it to create this kennel but now I can't seem to figure out what I did and how to d it again. Helpy help?

One of your accounts will have a Manage Family accounts link under My Account. Just wander through them to find it.

Then you can add your accounts to the Account Flipping tool, also under My Account, and just jump from one to another.

Hmm. I don't see it. I only have the two accounts.

On the primary account click My Account. It's the very first thing under there. Right above Account Settings.

It's not showing up for me. I guess I need to put in a question to admin. Thank you guys!

Are you paying for a family account (20/month 5 accounts) and only using 2 or for 2 accounts (5/month each)?

I only ask because if you only have 2 accounts, it is just considered two standard accounts not family and you won't have that button.

I'm not paying, a family account free for a year was a prize for making the GCH medals. I did have the family account options not too long ago, they just now stopped working

-----
Last edited by Hounds of Ascent on 7/10/2015 10:00:13 AM

A quick message to Jeff is probably best.

I agree with Mourne.