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Replies in this thread : 12

Author

Topic : Overnight Outage Update

admin
Administrator
Forum Moderator
Posts : 5,000+

8/12/2015 7:51:51 AM

I just woke up about 20 minutes ago, the outage type stuff started after I went to bed last night. Long story short, I did a different exercise yesterday and slept long.

Here’s what I know about the overnight stuff right now…

quote
The server associated with this ticket has appeared in the managed backup failure monitoring console.

We are currently working to resolve the backup issue relating to this Server and we will keep you informed.

It was a hardware failure, not something I messed up, Rackspace is working on the backup restore right now.

It’s the only thing I’m working on right now but I won’t have an updates or answers to questions until I find out something useful.

Little River Kennel
Premium Member
Posts : 1,000+

8/12/2015 8:07:55 AM

Thanks for the update. good to know!

kc meadows
Basic User
Posts : 286

8/12/2015 8:41:57 AM

Thanks for letting us know your working on it

HSKennel
Basic User
Posts : 189

8/12/2015 9:22:39 AM

Missing sessions on some dogs I see.

admin
Administrator
Forum Moderator
Posts : 5,000+

8/12/2015 9:27:49 AM

Unfortunately, you're going to need to session some dogs manually.

The session stuff ran out of order last night.

MudBug Kennels
Basic User
Posts : 37

8/12/2015 10:05:27 AM

I see that some people have gotten their sessions.

I have not received any yet. Not sure if its going out in "waves" or if assistants where done first and we just havent received our "manual sessions" yet?

Thanks!

Treestand Kennel
Basic User
Posts : 1,000+

8/12/2015 10:06:43 AM

this post has been edited 2 time(s)

Thank you Jeff!

ETA: Sessions are here!

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Last edited by Treestand Kennel on 8/12/2015 9:54:43 PM

Glittering
Basic User
Posts : 278

8/12/2015 10:59:10 AM

Thanks Jeff

Little River Kennel
Premium Member
Posts : 1,000+

8/12/2015 2:52:26 PM

quote
posted by admin
Unfortunately, you're going to need to session some dogs manually.

The session stuff ran out of order last night.

Is this the same on ShowCats? My account was supposed to get 8 sessions, but I only got the 1 I bought.

Little Rosebud Kennels
Basic User
Posts : 5

8/12/2015 9:51:03 PM

I was charged for 3 sessions, but never received any in this account.
My other 2 accounts ran fine with sessions.

iBark
Basic User
Posts : 9

8/13/2015 12:13:27 AM

I was charged for 10 sessions in 4 of my kennels and didn't receive them in any of them.

kc meadows
Basic User
Posts : 286

8/13/2015 8:12:43 AM

Me too was charged for some sessions but didn't receive them

KonaBlechen
Basic User
Posts : 49

8/13/2015 11:49:12 AM

I too was charged for the ten extra sessions and did not receive them. I only received the daily setting of 12. Hopefully the sessioning missed will not affect the training and conditioning too adversely as they get older. It seems that the older the pups get the more sessions it takes to get them up to 20.

Replies in this thread : 12

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