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Author Topic : Overcharged by showdog?
 Gallant
Basic User
Posts : 115

System.__ComObject
12/9/2017 8:48:28 AM reply with quote send message to Gallant Object to Post   

Just checked my account this morning and I got charged $14.85 instead of my usual $4.95... anyone else have this problem?
 Rossett Spaniels
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Posts : 500+

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12/10/2017 12:00:54 AM reply with quote send message to Rossett Spaniels Object to Post

What was the charge for?
 gaylanstudio
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Posts : 2,000+

Premium Member
12/10/2017 1:13:09 PM reply with quote send message to gaylanstudio Object to Post

A 3 month subscription is $14.75. Perhaps that's what the charge is.

On your "My Account" page, way down at the bottom it tells you when your subscription expires.

I don't know what the extra 10 cents might mean.
 Gallant
Basic User
Posts : 115

Basic User
12/10/2017 1:46:25 PM reply with quote send message to Gallant Object to Post

It’s really strange, I’ve always only paid $4.95 for month to month...
 Gallant
Basic User
Posts : 115

Basic User
12/10/2017 1:48:10 PM reply with quote send message to Gallant Object to Post

& just checked, the my account page says it only good until Jan so it didn’t accidentally change over to the 3 month subscription... no idea what I got charged for...
 Gallant
Basic User
Posts : 115

Basic User
12/10/2017 1:50:29 PM reply with quote send message to Gallant Object to Post

& admin has yet to respond...
 Gallant
Basic User
Posts : 115

Basic User
12/10/2017 1:50:29 PM reply with quote send message to Gallant Object to Post

& admin has yet to respond...
 Arial Eve
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Posts : 500+

Basic User
12/10/2017 1:57:39 PM reply with quote send message to Arial Eve Object to Post

I'd phone him - number is on the home page.
 Star Shiine
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Posts : 262

Basic User
12/11/2017 1:34:07 AM reply with quote send message to Star Shiine Object to Post

He will respond, sometimes it takes a week or so. Best to email rather than message.
 gaylanstudio
Premium Member
Posts : 2,000+

Premium Member
12/11/2017 10:21:25 PM reply with quote send message to gaylanstudio Object to Post

Yes, don't depend on the forum postings to get his attention.

Email the Admin Account. He is usually on there once every 24 hours in all the games.
 Gallant
Basic User
Posts : 115

Basic User
12/14/2017 12:44:33 PM reply with quote send message to Gallant Object to Post

I did email the admin account & it's been almost a week. It hasn't even been read yet.
 Steph
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Posts : 1,000+

Basic User
12/14/2017 4:29:38 PM reply with quote send message to Steph Object to Post

As suggested, I would call him.

Get in Touch
Showdog.com
P.O. Box 913
Spring Branch, TX 78070

Phone: 210.380.7459

Replies in this thread : 11

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The Kennel Club (UK) system, which is also used by the Australian National Kennel Council[1] and in other countries, is considered the most difficult to earn a title under.