Search

.com Forum · Bug Reporting and Suggestions

Replies in this thread : 8

Author Topic : Subscription
 Lanakila Corgis
Premium Member
Posts : 114

System.__ComObject
1/13/2020 8:13:02 AM reply with quote send message to Lanakila Corgis Object to Post   

So, my paypal was charged on Jan. 10 for my family account subscription, but this morning my accounts are all showing as Basic? How long does it take to update them? I’ve never had this happen before...
 LoupGarou
Premium Member
Posts : 5,000+

Premium Member
1/13/2020 8:17:51 AM reply with quote send message to LoupGarou Object to Post

Have you tried logging out and then logging in again on each account?
 Lanakila Corgis
Premium Member
Posts : 114

Premium Member
1/13/2020 8:53:38 AM reply with quote send message to Lanakila Corgis Object to Post

Yep, tried that. Still showing as Basics
 LoupGarou
Premium Member
Posts : 5,000+

Premium Member
1/13/2020 12:21:44 PM reply with quote send message to LoupGarou Object to Post

This might be a silly question, but did you add all of the individual kennels to the family account?
 Lanakila Corgis
Premium Member
Posts : 114

Premium Member
1/13/2020 7:50:33 PM reply with quote send message to Lanakila Corgis Object to Post

this post has been edited 1 time(s)

As far as I know, they’ve been part of a family subscription for 10 years lol. I don’t know why this year it’s all messed up... ugh!

-----
Last edited by Lanakila Corgis on 1/13/2020 7:50:57 PM
 Crestie
Premium Member
Posts : 1

Premium Member
1/13/2020 10:37:24 PM reply with quote send message to Crestie Object to Post

You’re showing as premi now happy :)
 Lanakila Corgis
Premium Member
Posts : 114

Premium Member
1/14/2020 2:39:10 PM reply with quote send message to Lanakila Corgis Object to Post

I went to PayPal and canceled the subscription, then re-did it. I have no idea what happened with the renewal this year, but at least I got it all back to premium lol
 chestara
Basic User
Posts : 500+

Basic User
2/12/2020 2:33:51 PM reply with quote send message to chestara Object to Post

this post has been edited 2 time(s)

I sent a check on January 30th. Only had to go from Dallas to Houston and I am still busted back to basic. I might add that I have been playing since 2003!!!



-----
Last edited by chestara on 2/12/2020 2:35:10 PM
 Clwyd Cockers
Premium Member
Posts : 3,000+

Premium Member
2/12/2020 6:43:45 PM reply with quote send message to Clwyd Cockers Object to Post

quote
posted by chestara
I sent a check on January 30th. Only had to go from Dallas to Houston and I am still busted back to basic. I might add that I have been playing since 2003!!!
-----
Last edited by chestara on 2/12/2020 2:35:10 PM

Have you tried calling Jeff?
His number is at the bottom of every page.

Replies in this thread : 8

Post Reply

 



Did you know?
In the American Kennel Club, a dog needs 15 points to become a Champion, with each win gaining anywhere from zero to five points depending on the number of dogs competing and the area where the show is held.